Cancellations made up to 48 hours before the check-in date qualify for a full refund, minus processing fees.
Cancellations made within 24-48 hours before check-in incur a 50% charge of the booking amount.
Cancellations within 24 hours of check-in or no-shows are non-refundable.
Guests departing earlier than scheduled will not be refunded for the remaining nights.
Bookings under special promotional or discounted rates are non-refundable unless stated in the promotion terms.
Date changes are subject to availability and may incur additional charges or rate adjustments.
Some rates or packages may be non-refundable regardless of the cancellation date; these will be noted at booking.
Refund policies for group bookings may vary. Please refer to your group contract for specific terms or contact our team for details.
In case of unforeseen events such as natural disasters or government restrictions, HotelHorizon reserves the right to offer alternative solutions in place of refunds, subject to policy adjustments.
Refunds may take up to 7-10 business days to process, depending on the payment method and financial institution.
RED Hotel Cubao Quezon City RED Hotel ensure the affordability of the accommodation with high-level of the personal service that is at par with 5-star hotels, to go beyond and provide extra mile service to all the guest. Red Hotel boast of generous space and uncompromising luxury and comfort to its guests. We in RED aims to look after our guest’s every need, provide luxury service excellence with the goal of ensuring a lasting relationship. Red Hotel refines excellence and is designed for you. Come and experience the RED promise.
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